Install your Philippines eSIM at home, before you fly
- At home, on Wi-Fi
- Within 30 days
- Keep the line off
The short answer
Install the eSIM at home on Wi-Fi, before you fly, within 30 days of buying it. Scan the QR code from the page you saved after payment, name the line, and keep it switched off until you land. Do not delete the eSIM once added: a QR code can usually be installed only once.
Checked October 2, 2026
Before you scan
The phone has to take an eSIM and stay unlocked; the phone check shows how to find out. Join a Wi-Fi network first: the eSIM comes down from the internet as it installs.
Scan the QR code
Once payment goes through, the QR code is on screen, and the page showing it keeps your code, so save that link. Bring the page up on a second screen, or print it out. The iPhone path runs through Settings, Cellular (or Mobile Service) and Add eSIM, where the scan happens. Android keeps it under the SIM settings (Connections, SIM manager on Samsung; Network & internet, SIMs on Pixel), where an eSIM gets added. When the camera refuses to scan, key the details in by hand from that same page.
After it is added
Give the line a name you will recognise, such as Philippines. Keep the line off until you land, so nothing runs ahead of the trip. Leave it in place: a QR code normally covers one install, no more. On landing, follow switch it on after landing.
If it fails (Install the eSIM)
When the scan fails or the install stalls, keep Wi-Fi on and give it one more try. If that does not do it, write to the store’s support at contact@vietsim.com, with your order page link and your phone model, before another attempt.
Questions
How to install eSIM on iPhone?
On an iPhone, head into Settings, then Cellular (or Mobile Service), then Add eSIM, and scan the QR code from the page you saved after paying. Where the camera will not scan, key the details in by hand.
How to install eSIM on Android?
Open the SIM settings, add an eSIM, and scan the QR code from the page you saved after paying: on Samsung that is Connections then SIM manager; on Pixel, Network & internet then SIMs. Where the camera will not scan, key the details in by hand.
More help
Switch your Philippines eSIM on when you land
Land, then switch the eSIM line on and give it mobile data; data roaming comes on only if nothing connects. Each switch, in the order it happens.
Data roaming and a Philippines eSIM: which switch goes where
Data roaming stays off on your home line; on the eSIM line it goes on only when no connection arrives. Why, and where the switch lives.
Philippines eSIM not connecting: the checks, in order
No signal or no data on your Philippines eSIM? Check the line, mobile data and data roaming, restart, pick a network by hand, then write to support.
Philippines eSIM refunds: when you get your money back
When the eSIM does not work, or never arrives, the refund is full. A working eSIM does not qualify. How to ask, and where the money lands.
Will my phone take an eSIM? Find out before buying
Dial *#06#: if your phone shows an EID, it has an eSIM. It must also be unlocked. Check your model below before you buy a Philippines eSIM.
Still stuck?
Orders, QR codes and refunds are handled by VietSIM support. Write with the link to your order page and your phone model.
contact@vietsim.com