Will my phone take an eSIM? Find out before buying
- Dial *#06#
- Look for an EID
- Unlocked phones only
The short answer
Dial *#06#: an EID on the screen means your phone can hold an eSIM. The handset also has to be unlocked, free of ties to the carrier that sold it. Most iPhones bought in mainland China, Hong Kong or Macao ship without eSIM support.
Checked October 2, 2026
Does my phone support eSIM?
The makers' own lists
A working eSIM is not refunded because a phone cannot install it, so check your phone before you buy.
If your phone is not on the list
Where the list leaves your model out, dial *#06#. An EID on that screen confirms the phone carries an eSIM. If it shows only IMEI numbers, it does not. For the last word, go by the makers’ own lists linked above.
Carrier lock
A handset still locked to the carrier that sold it refuses any other eSIM. Ask your carrier to unlock it before you travel.
Before you buy
A working eSIM does not qualify for a refund just because the phone cannot install it. Check your phone first.
More help
Install your Philippines eSIM at home, before you fly
Scan the QR code at home on Wi-Fi, keep the eSIM line switched off, and never delete it once added. How to install a Philippines eSIM before the flight.
Switch your Philippines eSIM on when you land
Land, then switch the eSIM line on and give it mobile data; data roaming comes on only if nothing connects. Each switch, in the order it happens.
Data roaming and a Philippines eSIM: which switch goes where
Data roaming stays off on your home line; on the eSIM line it goes on only when no connection arrives. Why, and where the switch lives.
Philippines eSIM not connecting: the checks, in order
No signal or no data on your Philippines eSIM? Check the line, mobile data and data roaming, restart, pick a network by hand, then write to support.
Philippines eSIM refunds: when you get your money back
When the eSIM does not work, or never arrives, the refund is full. A working eSIM does not qualify. How to ask, and where the money lands.
Still stuck?
Orders, QR codes and refunds are handled by VietSIM support. Write with the link to your order page and your phone model.
contact@vietsim.com